Terms of Service
The operating agreement for our partnership, effective the moment you engage our team for digital growth.
1. Acceptance of Terms
By accessing or engaging with Digital Marketing Service, you agree to the terms outlined in this document. These terms establish the operational boundaries, financial structure, and mutual expectations for our partnership. We operate with full transparency, and we expect the same from our clients.
2. Service Architecture
We provide a comprehensive suite of unified digital marketing services, including Paid Advertising (PPC), Search Engine Optimization (SEO), Content Marketing, and Digital Foundations (web development). Our engagements are structured around our Unified Digital Ecosystem model, integrating all active channels so that data from one immediately informs and optimizes the others. We do not work in silos. All strategies are customized based on your business goals, target market, and competitive landscape.
3. Performance Tracking & Data
Our methodology relies on proprietary machine learning algorithms and predictive analytics. To deliver demonstrable ROI, we require access to your existing analytics, ad accounts, and CRM data. We provide real-time analytics and direct access to campaign performance. Client data is used exclusively to optimize your campaigns and lower your Cost-Per-Acquisition (CPA). We do not share, sell, or leverage your proprietary business data for other clients or competitive advantage.
4. Client Responsibilities
To achieve aggressive, scalable growth, our AI-driven systems require accurate inputs. Clients must provide timely access to necessary platforms, timely approval of ad creative, and accurate tracking of internal sales data. Delays in providing access or approving assets will directly impact projected timelines and campaign performance. We cannot guarantee specific financial outcomes for clients who fail to provide the operational infrastructure necessary for campaign deployment.
5. Financial Terms
Our pricing is structured to align with your business goals and scale across three primary models: Performance-Based Retainers (a fixed monthly fee plus a percentage of revenue generated above an agreed threshold), Ad Spend Management Fees (a percentage of total monthly ad budget), and Project-Based Fees (for one-off needs like advanced SEO audits). All plans feature transparent reporting, clear KPIs, and no hidden fees. Invoices are due upon receipt unless otherwise negotiated in your specific service agreement.
6. Intellectual Property
Upon full payment of all outstanding invoices, all custom creative assets, ad copy, and landing pages developed specifically for your campaigns become your intellectual property. Our proprietary AI optimization models, machine learning algorithms, and internal marketing frameworks remain the intellectual property of Digital Marketing Service. You own the output; we own the engine that produced it.
7. Confidentiality & Data Security
We treat your proprietary business information with the same discipline we apply to our own. Both parties agree to keep confidential all non-public information shared during the term of this agreement. We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
8. Term, Suspension, & Termination
Engagements operate on the timeline specified in your service agreement. Either party may terminate the agreement with 30 days written notice. We reserve the right to suspend services immediately if client actions violate platform terms of service or compromise the integrity of our data systems.
9. Limitation of Liability
Digital Marketing Service is not liable for indirect, incidental, or consequential damages. Our total liability for any claim arising from our services is limited to the total fees paid by the client to Digital Marketing Service in the three months preceding the claim. We do not guarantee specific financial outcomes, as market conditions, platform algorithms, and consumer behavior are subject to rapid evolution outside our control.
10. General Provisions
These terms constitute the entire agreement between Digital Marketing Service and the client regarding our digital marketing services. Any amendments must be made in writing and signed by authorized representatives of both parties. This agreement is governed by the laws of the jurisdiction in which Digital Marketing Service is headquartered, without regard to conflict of law principles.
Legal & Administrative Inquiries
Our operations team will respond within one business day. No sales funnel, no automated runaround.
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